Shipping Terms for

Why your order did not get free shipping.

Both items ordered and the shipping address has to be qualified to receive FREE Shipping. FREE Shipping page has further information in regards to what items and addresses meet the requirements.


To take advantage of FREE Shipping:

  • Place at least $25 of eligible items inside your Shopping Cart.
  • Begin checkout.
  • Ship your items to one particular U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as the shipping speed. Your order will be delivered within 5-7 business days after all of your items are available to ship (including pre-order items).
  • Place your order, and enjoy the free shipping!

International Shipping

We gladly accepts orders all worldwide. Available products, shipping rates and costs could differ based on delivery address on your order.

To see the shipping rate information specific to your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. To read more, visit our the vendors international shipping details page.

On shipping to U.S. protectorates or APO, FPO, or DPO addresses.


The following items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that demand special handling because they are extremely heavy (for example, multi-volume sets) cannot be shipped beyond the U.S. If this is the case, it will likely be noted within the product detail page.

Returns & Replacements

This conditions (including, if applicable, terms based on the Import Fee Deposit) also apply to the shipment of any replacement product that might be shipped if you experience an issue with the shipment. If you return an item to us, you'll be the exporter with the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. To learn more please utilize "Contact Us" form page.

When To Anticipate Your Order

Our estimated delivery date for your order relies how quick we are able to obtain and ship your items, your shipping address, and also the shipping speed and options you select. Items Requiring Special Handling

Some items, including bulky media items, large TVs, and certain perishable products require special handling and shipping methods (for instance Expedited Chilled Shipping). You can get information about them along with shipping requirements and charges from the suppliers product shipping site.

Shipping to APO, FPO, or DPOLocations

Standard Shipping Deliveries usually takes longer--up to A 3 week period for APO, FPO, or DPO addresses.

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